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Accessibility for Ontarians with Disabilities Act (AODA) - Multi-year Accessibility Plan

This 2014 – 2021 accessibility plan outlines the policies and actions that the Juvenile Diabetes Research Foundation (JDRF) will put in place to improve opportunities for people with disabilities.

Statement of Commitment

JDRF is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility of Ontarians with Disabilities Act.

Accessible Emergency Information

JDRF is committed to providing our customers and clients with publicly available emergency information in an accessible way upon request. We will also provide employees with disabilities with individualized emergency response information when necessary.

Training

We will provide training to employees, volunteers and other staff members on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suites the duties of employees, volunteers and other staff members.

JDRF will take the following steps to ensure that employees are provided with the training needed to meet Ontario’s accessible laws by January 1, 2015.

  • All employees will be informed of the requirement to complete the training as mandated by AODA.
  • All employees will be provided with access to the training materials, the equipment to view it as well as the time at work to complete required training.
  • Records will be maintained of employees’ successful completion of training
  • New employees will be provided with the same training on Ontario’s accessibility laws and the Human Rights Code, within 3 months of the start of their employment.

Information and communications

JDRF is committed to meeting the communication needs of people with disabilities. We will consult with people with disabilities to determine their information and communication needs. We will take the following steps to make all new websites and content on those sites conform with WCAG 2.0, Level A.

  • Our Marketing and Information Technology teams will meet twice per year to review new and modified web content, ensuring that it meets the requirements of WCAG 2.0.

JDRF will take the following steps to ensure that the existing feedback processes are accessible to people with disabilities, upon request, by January 1, 2015

  • We will respond to all requests for accessible formats of our materials such as surveys, feedback forms, questionnaires, comment cards and evaluation forms.
  • We’ll work with individuals to respond to their individual needs
  • Some of the ways that JDRF is prepared to make information accessible include, but are not limited to:
    • Reading documents out loud
    • Making large print versions available
    • Using graphics to add meaning
    • Including written or verbal descriptions
    • Providing transcripts
    • Offering in-person presentations or conversations
    • Using text-based technology such as email, texting or instant messaging
    • Sharing a copy of a presentation
  • We will provide accessible information as soon as possible
  • We will let our customers, supporters, volunteers and employee know that we will make information accessible upon request

JDRF will take the following steps to ensure that all publicly available information is made accessible upon request by January 1, 2016.

  • We will continue to review and comply with the specific requirements as published by the Ministry of Community and Social Services
  • We will ensure that company contact information is available on our external website and other sources in order to handle individual requests for accessible formats

JDRF will take the following steps to make all websites and content conform to WCAG 2.0, Level AA by January 21, 2021

  • We will continue to review and comply with the specific requirements as published by the Ministry of Community and Social Services
  • Our Marketing and Information Technology teams will continue to meet twice per year to review new and modified web content, ensuring that such content complies with the requirements

Employment

JDRF is committed to fair and accessible employment practices. We will take the following steps to notify the public and staff that, when requested, JDRF will accommodate people with disabilities during the recruitment and assessment processes and when people are hired.

  • We will continue to review and comply with the specific requirements as published by the Ministry of Community and Social Services.

We will take the following steps to develop and put in place a process for developing individual accommodation plans and return-to-work policies for employees that have been absent due to a disability

  • We will continue to review and comply with the specific requirements as published by the Ministry of Community and Social Services.

We’ll also take the following steps to ensure that the accessibility needs of employees with disabilities are taken into account when we implement our regular performance management process, career development planning and any redeployment process.

  • We will continue to review and comply with the specific requirements as published by the Ministry of Community and Social Services.

JDRF will take the following steps to prevent and remove other accessibility barriers, if identified.

  • Meet with employees individually when they request any form of accommodation for a disability
  • Take all measures to meet the requests to the point of undue hardship to JDRF

Design of Public Spaces

JDRF will meet the Accessibility Standards for the Design of Public Spaces if building or making major modifications to public spaces, although it is highly unlikely that we would engage in such activity. However public spaces include:

  • Recreational trails/beach access routes
  • Outdoor public eating areas, such as rest stops or picnic areas
  • Outdoor play spaces, such as playgrounds in provincial parks and local communities
  • Outdoor paths of travel such as sidewalks, ramps, stairs, curb ramps, rest areas and accessible pedestrian signals
  • Accessible off-street parking
  • Service-related elements such as service counters, fixed queuing lines and waiting areas

We will put the following procedures in place to prevent service disruptions to its accessible parts of its public spaces.

  • In the event of a service disruption, we will notify the public of the service disruption and alternatives available.

For More Information

For more information on this multi-year accessibility plan, please contact:

Farrell Hall, National Director, Human Resources

Phone: 647.789.2002

Email: fhall@jdrf.ca

Accessible formats of this document are available free upon request from:

Human Resources, hr@jdrf.ca

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